The three main areas of non verbal communication

The three main areas of non verbal communication Personal: involves various kinds of non verbal behavior unique to one person. The meaning is also unique to the person sending the message, for example a person may laugh due to nervousness or fear ,while another may cry these responses non verbally communicate discomfort. A person might bite his nails in anticipation or walk to n fro in state of confusion.   Cultural: Characteristic of a group of people, it is learned unconsciously by observing others in the society or a group. In different cultures individuals tend to behave in a unique way according to their upbringing and culture .For example nowadays in few parts of India if a boy and girl are dating each other and they walk hand in hand, it would be a big taboo in the society whereas in the western culture its quite normal. In our culture body language plays a vital role , traditionally to welcome someone into our homes we hold our hands together and bow down our heads ,to show they are welcomed into our house and they would be treated equal to their gods . Another bright example would be , when Indians nod their head sideways as a yes it would seem as a no and use the same signal as no which in fact gets people all over the world confused. Universal :Behavior that is common to human kind. It shows happiness, sadness or deep-seated feelings .Universally speaking its accepted in all the cultures where when a person speaks in a low tone generally shows respect towards the other person and when a person speaks in a high tone of voice it usually means commanding or disrespectful in other occasions. 2.Classification of Non-verbal communications Kinesics: is the study of non-verbal communication achieved by movement of the body. Example facial expressions (mouth and eyes are the two indicators of emotion) and Posture and Gesture (movement of arms, hands head, feet and legs), winking your eye at someone would be sending out a signal of mischief or raising both your eyebrows would show that you have not understood a message or a state of confusion or it could be with the mouth, your happiness could be brought forward with a smile or a frown can clearly show your sadness. Proxemics: is the study of communication with aspects of physical distances (space) between individuals. In simple words proximity means nearness. There are lot of factors where space would play as an important factor for communication some of them are status , roles , culture, gender and age. It would be smart if an individual knows as to how much space he/she has to maintain while communicating with the other person for example it would be quite awkward to stand right in front of your boss while he/she is addressing. Haptics: Communication based on sense of touch. For example stroking, hitting ,holding , handshake  Ã‚   or patting. By sense of touch you could send variety of messages , a nice and firm hand shake would mean that the other person is really expected and welcomed, where as a   strong hand shake would definitely mean dominance .A pat on the shoulder to a male colleague would mean encouragement and the same to a female colleague would definitely mean sexual harassment these days. Oculesics: communication regarding usage of eye , its a very common thing as we as human beings judge a person at his/her first appearance and how physical appearance really matters for example when a man is meeting a woman he instantly judge her completely based on her appearance and the women too would see how the man is dressed or his shoes , this type of communication is completely based on outward appearance. Environment: it can influence the outcomes of communication and it eases up people and match their expectations be it at an office or a regular bar. For example organizations give full consideration to the office space its layout, sales area , ergonomics and many more things to create an environment where one would feel its solace and blend in. 3. A communication effectively used for decoding a message through a sender and a receiver without any use of words is known as non verbal communication, this form of communication tends to be   unconscious and often reveals the senders feeling and preferences more spontaneously and honestly   than the verbal form of communication, few examples of non verbal communication are , Facial expressions Body language Tone of voice Gestures Behaviors Every culture has its own uniqueness of non verbal communication involved in it , As for me hailing from India few of the communication methods could be effectively seen such as, Facial expressions: part of kinesics which involves communication involving expressions through mouth and eyes which indicate various emotions.In India facial expressions play an important role, one could notice it in everyday life ,for example in south of India Kerala there is a famous form of ballet / opera / dance known as kathakali which is based completely on facial expressions , in a traditional Indian family is a wife has to call her husband from a rendezvous amongst his friends , she would not call him by his name or send somebody to call him , she would partially hide behind the curtain wait till she catches his eyes and signal him to come inside. Body language: This form of non verbal communication usually involves gestures by physical ability as simple as waving your hand to bid good bye to someone which is universally known or waving both the hands to say no .As per my experience goes , every move of yours is thoroughly judged at a point of interview when u lean forward it shows you are genuinely interested and when your posture is more relaxed it clearly shows you are not paying enough attention or not interested. Tone of voice : This form of non verbal communication purely depends on an individuals intrapersonal skills, how well he/she is able to communicate , tone of voice sends out clear message   if the person on the other end is clearly appreciated or not. India has been a male dominated country right from history, so the head of the house is always the male person , An Indian wife would always speak in a low tone of voice to show respect for her spouse and her submission towards him .A son/ daughter too would behave in the same manner , speaking in high tone of voice would show utter disrespect to the head of the house. When a teacher speaks in the class no student would speak up even outside the class of school premises the student always shows respect to their teachers my maintaining a low tone of voice. Gestures : This form of non verbal communication clearly deals with gestures gestures according to the dictionary simply means A motion of the limbs or body made to express or help express thought or to emphasize speech. As India is a multi ethnic , multi cultural and a country with many religions has a varied effect on the people and their behavior. Simply to greet a relative or a close friends Muslims in our country simply hug the other person three times from right to left shoulder and then left to right shoulder where as another dominant religion Hinduism the younger person touches the feet of the elder person to seek his good will or blessings. Behaviors: According to the dictionary the very meaning explains us that it is the actions or reactions of a person or animal in response to external or internal conditions and according to ones behaviors we could clearly understand the message he/she is trying to communicate. In our culture ones character is always judged by his/her behavior, for example we personalize with everyone very easily, imagine if a cab driver is little elderly we would straight away call him uncle ,if he is comparatively younger we would call him brother .In another example just to show respect for elders whenever they walk into the room , everybody stands up and welcomes them. 4. As a HRM manager recruiting for finance manager position I would prepare myself with these following questions, Open What qualities according to you should a good finance manager posses ? Close If you are selected for this position, would you be able to join immediately ? Probing Could you narrate an incident where you have handled a crisis effectively as a finance manager ? 5.Active listening :communication at its best to help others understand the problem or a situation from an individuals point of view. An active listener has empathy with the speaker. Active listening often involves the use of confirmation ,rejection or disconfirmation. Active listening in a business environment is quite essential right for example, right from the basics of an interview the interviewer would notice how much of an active listener you are , a sign of active listening would definitely be of what we spoke of earlier , body language ,gesture and behavior. In a business setting every one has to coordinate with each other , a simple message of urgency could be passed through number of employees and if anyone of them is not paying enough of attention the would message and its meaning would change till it reaches at the other end. Imagine customer service for an instance and grieved customer calling the support team to tell about his issues regarding the product and if the representative is not actively tuned to the conversation , the whole point of customer service is lost and it would definitely leave the customer more infuriated. In a sales scenario if a customer has ordered for 30 packages and the employee has understood it as 13 , it would lead into utter chaos these factors would majorly impact the business and finally it has a bright chance of getting shut. The main factor of active listening are acknowledgment empathize clarity acknowledgment : The act of admitting or owning to something .If a person is trying to communicate a message acknowledge the fact that you have understood or comprehended verbally or non verbally (face to face situation). Empathize : accepting the emotional dimensions of a message. For ex: I understand how u feel about this ! à ¢Ã¢â€š ¬Ã‚ ¦. Clarity : If a person is unclear in his attempt to send a message across , it is not wrong to politely ask that person to clarify his stand or repeat the sentence again .This would avoid any confusion or misunderstanding. 6.The six thinking hats concept has been designed to improve thinking effectiveness and how an individual can utilise them in negotiations are, facts and information :An individual at this stage should be gaining knowledge about the company and its payment  Ã‚   to the employees as in does it pay well or not , based on that the individual could expect. feelings and emotions :Should be able to express his/her willingness to join the team or the company , so it should seem that the candidate is genuine for the pay he/she is expecting. critical judgment :this is where the interviewers come up with the counter strategy , building up anxiety expressing things like , the market is pretty dull cant expect more   etc but as a negotiation scenario one should stand up as per the expectations. Positive: This is where an individual has to be promising , it is a situation completely opposite to critical judgment , its a reply to that hat . New ideas: It is based around the idea of provocation and thinking for the sake of identifying new possibilities. This is often carried out on critical judgment statements in order to identify how to get past the barriers or failings identified, in other words as said earlier the individual has to be promising. Big picture: This stage is where one has to rethink as to what have we done so far? and question what can we do next? In simple words just analyze the situation. All these steps would definitely help in successful negotiation. 7.Feedback we get to hear this word quite often, it simply means response to an inquiry. In todays entire business setting feedback is quite essential. It can be noticed from two different point of views from the companys and the customers perspective. Feedback has two important factors, self assessment making your own judgment about your performance and contribution to the teams work. Peer assessment receive feedback from team members. Feedback can be of two kinds positive and negative. Positive feedback is something received when a task has been completed exceptionally well and negative feedback means something has been done which is not up to the expectations and needs to be improved. A company launches a product which has never been produced by any another companies and it is quite new in the market, how would one know if the product is wanted and is in demand, the answer is feedback . When the product enters the market through a big advertising campaign customers would get attracted to it and finally buy it, if the customer wants more of it, he would order it again in this cycle we would know that the product is in demand and if it is not much in demand then the company would request the customer and enquire what lacks in that product and when the customer replies to the company about the product it would be a feedback. An employee at the same firm who has been working hard and diligently known for his work receives an appreciation, this too can be a form of feedback. This in fact could encourage the employee to sustain his performance or even improve which in fact would help the productivity in the company (positive feedback) , on the other hand if the employee is little slow and not hard working if he/she gets a notice that improvement is needed   or hard work needed then the employee would know what he needs to do (constructive feedback). Negative feedback is easy to understand it could be a termination letter. Feedback then is very important for a company if it needs to change or prosper. 8.Assertiveness meaning positive it is a kind of constructive and helpful behavior when an issue arises ,this for of communication is a way if dealing with issues if unfair use of power and gaining respect and recognition. Standing up for your rights and expressing what you believe , feel and want in direct, honest and appropriate ways that respects the right of the other person. The four steps which would help me become an effective manager are Set limits have a bottom line and be treated with respect expect to be fairly rewarded for work be comfortable with ourselves have our health and safety considered have our needs considered. Refusals: say no to requests that are unreasonable, unfair or beyond what is expected in our job without feeling guilty. Be direct ,clear and honest. Persistence or broken CD technique You have clear views and can justify your viewpoint. Making requests. Ask for what you want . Set the tone. Be relevant : communicate about what is relevant. References: Written notes and lecturer hand outs from the business communication class. www.thinkexist.com and www.freedictionary.com.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  

Primary Education In Malaysia Education Essay

Primary instruction in Malaysia is under the legal power of the Ministry of Education. It is the goverment duty to give a formal instruction towards kids. Usualy, in Malaysia the mandatory instruction Begin at the age of seven. To do certain that the pupil has improve on their instruction, it is been set that pupil have to sit for public scrutiny at the terminal of primary instruction to continue to the higher degree of instruction. In Malaysia, there are alterations in course of study of instruction. It starts with the Old Primary School Curriculum before 1982 so it alter into New Primary School Curriculum and now instruction in Malaysia is utilizing Standard Primary School Curriculum. Old Primary School Curriculum ( KLSR ) start since Malaya gained independency. Rahman Talib Report the capable reappraisal commission has been established to reexamine the national instruction policy as proposed in the Razak Report that has been established to reexamine the national instruction policy as proposed in the Razak Report that has been made on 1956 and early instruction policy before the 1957 Education Ordinance. There are three phases of instruction system on this course of study. In this course of study, the purpose is to learn all the pupils on how to read and compose. Students had been examined to cognize their ability. Based on Rahman Talib Report, all pupils must go through in Bahasa Melayu paper. On 1979, Old Primary School Curriculum ( KLSR ) has been change into New Primary School Curriculum ( KBSR ) . This is because the cabinet commission has found that Old Primary School Curriculum ( KLSR ) have it failing in many ways. Such as, the course of study has been rep eated and does non hold connexion towards each other. In footings of course of study it is rather a batch and it make the pupils felt bored. Besides, the course of study activities that have been done had been teach individually from the course of study and does non hold any connexion with the formal instruction. New Primary School Curriculum ( KBSR ) has been made due to the alterations that had been made by the study of the cabinet commission in execution of Education Policy issued in 1979. New Primary School Curriculum ( KBSR ) has been launched to the full in 1983. The of import aim of New Primary School Curriculum ( KBSR ) is to do certain that the pupils appreciate and master the Malay linguistic communication as the national linguistic communication and as a tool for solidarity with satisfaction. It besides focused on emphasizes command of basic accomplishments of reading, composing and arithmetic ( 3M ) . New Primary School Curriculum ( KBSR ) besides focused on the pupils holistic in footings of physical, emotion, religious, rational and societal. New Primary School Curriculum ( KBSR ) had been divided into three basic field ; communicating, humanity with the environment and field of self-development. Standard Primary School Curriculum ( KSSR ) were produce to reorganise and better the bing course of study to guarantee that pupils are provided with the cognition, accomplishments and relevant values to the current demands and challenges of the twenty-first century. The purpose of execution Standard Primary School Curriculum ( KSSR ) replacing the New Primary School Curriculum ( KBSR ) is to increase pupil involvement in the English topic. In Standard Primary School Curriculum ( KSSR ) , there are six spikes of course of study that has been design, that is communicating, religious, attitude and value, humanistic disciplines, physical and aesthetic development of scientific discipline and engineering proficiency ego. This course of study are utilizing course of study criterions papers and the design of the course of study is modular. There are two phase in the course of study administration and Standard Primary School Curriculum ( KSSR ) besides concentrating on get the hanging readi ng, composing, mathematics and concluding ( 4M ) every bit good as basic accomplishments and information engineering ( ICT ) . In decision, the Ministry of Education ever tried the best to better the instruction systems in Malaysia particularly from the first phase, which is in primary school. Teachers and pupils have to understand and seeking their best to give the cooperation with the construction course of study that has been made by the ministry of instruction. Primary instruction is a really good starting motor to develop the kids to be the best among the best by utilizing the course of study of instruction in Malaysia.

The Menace of Beggary in Pakistan

A father, buying his child a cornet at the ice cream barrow; this event would surely seem so very casual to most of us. But, the very spectacle is heartrending for the kids who stroll by the streets bare footed, jump up to every other car at the traffic signals and look at every passer-by with desperate eyes. He too might have been standing on the outskirt of the gathering around the same ice cream barrow longing for it. With empty pockets he might have stood there all the time waiting for that miraculous moment when the ice cream man would have seen him and offered him a cone or a slider for free.He might have been standing outside a furnished sweetshop, with watering eyes instead of mouth, and this is all by the virtue of his pocket which cannot afford it. He has some money with him, but cannot spend it because he has to submit it to his master or his parents for he is the only one to feed the entire family, because his parents have proved to be too lazy for a job. We pass by sever al such children every day, but have we ever tried to be ‘Human’ enough and has it ever bothered us who they actually are?Seated most comfortably in our Mercedes or Corolla, we shoo them off when they approach us. Just recall the kid you snubbed last time at a traffic signal after he or she knocked at your car windowpane. We watch them daily raising their little hands before strangers and most of the time they are screamed at. Isn’t it possible that these little beggars are just another group of harassed victims? Or worse, the ugly face of a bonded life, deliberately existing in our country. Have you ever given a thought that what compels such children to beg even in the extreme weather conditions?These are the very people whom we think are an extra burden to the country, or as useless tiny creatures. At this point, where have all our education, generosity, social services and voluntarism been forsaken? I, one day, offered a child of the kind, some sweets that I was about to share with my friends, and was most astonished at what he said. He replied: â€Å"What good would these few candies do to me and my family who had had nothing to eat since last two days? Would these cure my father of his Asthma that he has taken up due to litter picking? † The child ran away with watering eyes, and left me at sea.I kept on thinking and thanking God for the rest of the day Our business cities like Lahore, Karachi and Islamabad are those in which reside the richest people of our country. They are also home to several poor people who dig into heaps of garbage to find bits of food and some articles to be sold for living. Such people do this, risking their lives and exposing themselves to fatal diseases. On the other hand, live filthy rich people whose houses cost over millions of Rupees. In contrast, houses of the poor are made of rags and probably cost nothing to its ‘owners’ in terms of money but most in terms of sweat and blood.A city where the rich pays around five hundred Rupees for a burger meal, while on the other hand, a poor guy might not make a total of five hundred Rupees in an entire month. Where is our sympathy and passionate youth? Beggary has become a universal problem. The sharply increasing economic disparity and inflation has given way to beggary in many forms. This includes forced beggary, disguise beggary, and the worst of all: beggary in need. These beggars travel throughout the country in search of food and shelter in the period of time when the nation is being ‘GUIDED’ by the slogan raisers of the motto: â€Å"Roti, Kapra aur Makan†.When one asks them the reason of begging and especially the reason of using their children for the purpose, they have a fairly hopeless answer â€Å"What else can we do except begging! † Where is the action to the motto? WHAT A SHAME! Religion is most frequently exploited for begging because people give generously in its name because Mus lim nation has always been sentimental and can easily be stimulated or made inactive on provocation of their emotions. Such children are targeted by the terrorists, who brain wash them and use them for the evil. They stimulate them in the name of religion.The children’s minds now run in accordance with their ‘rescuers’’. Unknowingly, these innocent young people, whom the Quaid e Azam once called the â€Å"Architects of The Future of Country†, now, become part of such devilish acts. The misuse of the productive manpower increases in this way. Every other day we are attending seminars and workshops for the sake of awareness but are we actually implementing it to our society! We are educating the educated, but are we actually making efforts to educate the illiterate, who need it, for real? Lets join hands and work for them.

Problem Solution Essay About Friend - 1747 Words

Damon Climer Ms. Milliner EES22QH-03 June 01, 2017 Problem Solution Essay I have a small group of friends that get into arguments, sometimes going so far as to cut off contact when worst comes to worst, always claiming that the other person needs to grow thicker skin or just deal with whatever accusations come their way. These friends, sad to say, act like this online exclusively, a medium where disregard for another person’s feelings is normal, and insults are common place. This kind of negative attitude only harms the potential for discussion, and creates an apathetic mindset towards vitriol. Like with all mindsets, however, there is a way to shift it from apathetic and defensive, to civil and positive. On the internet,†¦show more content†¦com†). Deciding that their users deserved better, Vice found that the only way to get rid of the toxicity was to prevent it from entering altogether and strip everyone of their ability to comment. The people who have to endure this, those who want to participate in the discussion and content creators alike, are forced to go through several of these comments on a daily basis, holding out for a single interesting point to be raised or a proper critique of whatever they indulge in. This kind of exchange is emotionally taxing on those who do care and only serves to add to the negativity. This kind of attitude, the one that permits people to behave as rudely as they please without a second thought for the other person behind the screen does not stem from a previous time period, but something that is inherent to the internet. The internet, in allowing people to communicate from behind their monitors, creates anonymity. Anonymity allows people to express their opinions, be they intentionally hurtful or not, freely and with as much anger and vitriol as they feel is necessary. This is not the only factor at play however. â€Å"Being able to dismiss online aggression as quot;bad people doing things under the cloak of anonymityquot; is a nice simple answer, but it#39;s clearly an incomplete snapshot,† (Alan Martin, â€Å"OnlineShow MoreRelatedDwelling in Possibilities Analysis Essay1217 Words   |  5 PagesRhetorical Analysis Is our youth doomed? Mark Edmundson begs this question in his essay, â€Å"Dwelling in Possibilities.† His essay explains how the lives of young people have changed drastically over the years. Edmundson, professor at the University of Virginia, says his students are constantly â€Å"going† and that they never stop; they never settle in fear of missing something great. In lieu of this, Edmundson says that they are, â€Å"victims of their own hunger for speed† (Edmundson2). He also addsRead MoreJonathan Swift Essay947 Words   |  4 Pageswhen describing the problem. He wants the situation to change but he wants it to change for every party. 4. 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